[ feelings, oh woo oh feelings... ] The Pocket PC is a handy tool for coordinating everyday life schedules. I have been a PDA user since Palm's second generation. A great work horse it was and I continued to use Palm up to their model V. So I had three of their units and was pleased. Low and behold, I was attracted to the Pocket PC, mainly for the integration with MS Outlook. So off I went researching and I purchased the Toshiba e740. This was their top of the line at the time with nice color, size, weigh and best of all a built in NIC. What attracted me to the Toshiba's offering was the built in NIC. What best to download news items while sitting in a meeting or the library. Well, that was my thoughts when I left three generations of Palm to my dusty old desk draw when I switched to the Pocket PC world. What a mistake! I thought the integration with Outlook was key for staying on top of, well, life. Remember that at one time, Palm could sync with Outlook out of the box. A third party app was needed, for an extra price, and when it did sync up it was testing the Chaos Theory. Did I mention how wrong I was for switching over? Purchasing this expensive POS, the Toshiba's e740 pocket pc was clearly one of my biggest mistakes in life. And trust me, I have made many many mistakes! This POS has been repaired three times and going on the fourth. Since that third return, I now have to reformat the unit at least three times a day. For some reason the unit will just not turn back on! So you all know what that means? I have to resync everything from scratch. This happens about 4 times a day. So I called their tech support and asked to open a ticket so that I can get some resolve with this matter, like asking for a replacement because clearly this is a lemon. The tech support guy laughed at me. I kid you not. I pushed the issue further and he finally escalated the ticket for me and wished me luck. That was four weeks ago. Since then I have not heard back from tech support. This POS is now a paper weight and on some days I use like I would a Stretch Armstrong toy.